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Set up your first integration
Quickly connect Microsoft Teams to Twilio with a Zapier template.
Our most popular template
How Zapier works
Zapier makes it easy to integrate Microsoft Teams with Twilio - no code necessary. See how you can get setup in minutes.
Choose a trigger
A trigger is the event that starts your Zap—like a "New Channel" from Microsoft Teams.
Add your action
An action happens after the trigger—such as "Call Phone" in Twilio.
You’re connected!
Zapier seamlessly connects Microsoft Teams and Twilio, automating your workflow.
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Frequently Asked Questions about Microsoft Teams + Twilio integrations
New to automation with Zapier? You're not alone. Here are some answers to common questions about how Zapier works with Microsoft Teams and Twilio
How do we integrate Microsoft Teams with Twilio for automated messaging?
To integrate Microsoft Teams with Twilio, set up a workflow where specific triggers in Microsoft Teams, like receiving a new message or a mention, can prompt actions in Twilio such as sending an SMS. We provide a platform where you can create these automations without coding.
What triggers are available for Microsoft Teams in the integration?
In our integration, you can use triggers like 'New Channel Message', 'New Team Member', and 'Channel Mention'. These triggers initiate actions within Twilio based on the conditions you define.
Can I send an SMS through Twilio when someone mentions me in a Microsoft Teams channel?
Yes, by setting up a rule where the trigger is a 'Channel Mention' in Microsoft Teams, you can automate the action of sending an SMS via Twilio to alert you immediately.
What types of actions can be performed in Twilio when triggered by Microsoft Teams events?
Once a trigger occurs in Microsoft Teams, such as adding a new member or posting a new message, various actions can be executed in Twilio. These include sending SMS messages or initiating phone calls based on your stored workflows.
Is coding knowledge required to set up the integration between Microsoft Teams and Twilio?
No coding knowledge is required. Our platform provides an easy-to-use interface where users can create automation between systems using pre-defined triggers and actions.
How do I troubleshoot if my integration between Microsoft Teams and Twilio isn't working?
First, verify that all configurations for your chosen triggers and actions are correctly set up. Check within our dashboard to ensure permissions are granted correctly for both applications. Re-test the integration after any changes.
Are there any limitations on the number of messages sent via Twilio from Microsoft Teams integration?
Message limits depend on your current plan with us and Twilio's guidelines. Ensure your account settings allow for the volume of messages you intend to send via this integration.
Practical ways you can use Microsoft Teams and Twilio
SMS alerts for new Microsoft Teams mentions
When a member or highlight word is mentioned in a Microsoft Teams channel, Zapier automatically triggers Twilio to send an SMS alert. This keeps busy business owners informed about critical updates that need their attention in real-time.
Business Owner
Notify Teams after SMS feedback is received
When an SMS is sent to your Twilio number, Zapier automatically posts the feedback as a message in a designated Microsoft Teams channel. This streamlines feedback tracking for engineering teams, reducing delays in addressing customer or stakeholder input.
Engineering
Send SMS alerts for new Microsoft Teams messages
When a new message is posted in a specific Microsoft Teams channel, Zapier sends an SMS alert via Twilio. This ensures IT teams receive instant updates for critical channels without constantly monitoring Teams manually.
ITSupported triggers and actions
Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.
- TeamRequired
Try ItTriggerPolling- ChatRequired
- Exclude messages by you?
Try ItTriggerPolling- TeamRequired
Try ItTriggerPolling- TeamRequired
- ChannelRequired
- MessageRequired
Try ItTriggerPolling
- TeamRequired
- ChannelRequired
- Member
- Highlight Word
Try ItTriggerPolling- New Chat
Triggers when a new chat is created.
Try ItTriggerPolling - TeamRequired
- ChannelRequired
Try ItTriggerPolling- TeamRequired
- Channel NameRequired
- Description
- Favorite for All?
ActionWrite
