Connect ServiceNow and Zendesk to unlock the power of automation

To integrate ServiceNow with Zendesk, you can use our platform to establish a connection where specific triggers in ServiceNow, such as a new incident creation, prompt actions in Zendesk, like creating a corresponding ticket. You'll need to connect both accounts on our platform first and then configure the desired triggers and actions.

Yes, you can configure the integration to automatically update a Zendesk ticket whenever certain fields are updated in ServiceNow. By setting up the appropriate triggers for field changes in ServiceNow, actions in Zendesk can be performed to sync the changes accordingly.

Events like new incident creation or status updates in ServiceNow can trigger actions such as creating or updating tickets in Zendesk. Our system allows you to customize these triggers and subsequent actions based on your workflow requirements.

Indeed, you can synchronize comments between ServiceNow and Zendesk tickets by configuring triggers that detect comment additions or updates. Our platform will ensure these comments are reflected across both systems seamlessly.

Integrations typically run continuously with near real-time updates. We handle syncing efficiently so that when a trigger event occurs on either platform, the corresponding action is performed promptly.

No coding is required to set up the integration between ServiceNow and Zendesk using our system. The process involves simple configuration of triggers and actions through an intuitive interface that's designed for ease of use.

Yes, you have fine-grained control over your integrations. Specific triggers can be enabled or disabled at any time without affecting other parts of your workflows between ServiceNow and Zendesk.