AI can't reach its full potential in a chat box. To scale AI, you need autonomous agents that handle routine tasks while you focus on strategic work.
Today we're announcing the next evolution of Zapier Agents—completely redesigned to help you build and orchestrate truly autonomous workflows. Here's what's new:
Focus on automation over chat: The new interface lets you focus on monitoring and building autonomous agents.
One agent, one job: Each agent now has a single set of instructions and tools, making it easier to build, monitor, and maintain workflows.
New Agent Pods: Group related agents together in "Pods" to easily organize agents that perform related tasks or workflows
New Activity dashboard: See exactly what your agents are accomplishing and when they need your input. This dashboard helps you stay in the loop and manage your agentic workforce.
Streamlined agent creation: Build powerful agents faster with our improved prompt assistant and over 20 new, ready-to-use templates.
Imagine having AI teammates that process leads in seconds, generate personalized outreach emails, analyze customer feedback, and monitor your inbox for important messages—all without requiring your constant attention. Zapier Agents don't just save time; they transform entire workflows, allowing small teams to operate like enterprises and growing businesses to scale without adding headcount.
"[The agent] generated over 2,000 leads in a single month. It's generated so many leads that we're still working through them months later."
Andrew Harding, VP Marketing and Content Partnerships at Slate
What makes Zapier's agents different? Unlike other AI tools that require constant file uploads or hand-holding, Zapier Agents tap directly into your live business data across nearly 8,000 apps. They work independently in the background, taking action on your behalf across your entire tech stack—no coding required.
Jump ahead
What's new in Zapier Agents
One agent, one job: A simpler mental model
Each agent now has a single, focused purpose, making building, monitoring, and maintaining your automated workflows easier. It's like having specialized team members instead of generalists trying to do everything.
Each agent specializes in one specific business function (like lead qualification or support ticket routing)
The clearer relationship between agent and function makes it easier to understand and troubleshoot
This approach creates a foundation for future orchestration features where multiple agents work together
Organize with Pods: Group your agents by function
We've added Pods to help you organize related agents into logical groups, making it easier to manage your growing team of AI assistants:
Group agents working on related business tasks (like "Sales Operations" or "Content Marketing")
Quickly navigate between agents working in the same domain
Keep your workspace tidy even as you scale up to dozens of agents
Understand the relationships between different automated processes
Maintain oversight with the Activity dashboard
Our new Activity dashboard puts you in control by showing exactly what your agents are accomplishing and when they need your input:
See a complete log of agent activities with detailed information about each run
Quickly identify when an agent needs your attention with the "Needs action" filter
Monitor which apps your agents are using across your tech stack
Review completed agent tasks to understand their impact and performance
Step in when needed to provide input or adjust the course
Streamlined agent creation
Building powerful agents is now easier than ever with our simplified creation process:
Our prompt assistant helps you craft instructions for your agent
Search across all 7,000+ Zapier apps from one place
Choose from templates or start from scratch—either way, you'll have a working agent in minutes
Everything you need to build agents—from tools to knowledge sources—is now in one interface
Ready-to-use agent templates
Get started quickly with these powerful agent templates:
Sales & Marketing
Google Business Review Responder: Boost your reputation by automatically responding to reviews based on their sentiment
Viral Content Creator: Stay ahead of trends with researched, scripted content delivered in a ready-to-use document
Sales Call Analysis Agent: Improve closing rates by getting structured feedback on every sales call recording
Customer Support
Zendesk Ticket Agent: Reduce response times by auto-answering common questions while escalating complex issues
View all Customer Support templates →
Productivity
Travel Booking Organizer: Never miss a flight with automatic calendar updates from your travel confirmation emails
Slack Thread Insights Extractor: Save hours of back-and-forth by automatically capturing key points from Slack discussions
Moving from behaviors to agents
If you've been using Zapier Agents already, don't worry—we've handled the migration for you. Each of your existing behaviors has automatically become its own agent, grouped in pods for easy organization.
Need more details on how we migrated your agents? Check out our migration guide →
Join the future of autonomous AI
With this evolution of Zapier Agents, we're bringing you the future of work today—where AI teammates handle routine tasks across your entire tech stack while you tackle the strategic work that grows your business.
This update represents the next step in our vision toward fully orchestrated teams of AI agents working together to automate complex business processes. The foundation we're laying today enables tomorrow's multi-agent workflows.
